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Clinical Service Technician

Job Description:
Job Summary With over 300 locations across the US, Apria Healthcare's mission is to improve the quality of life for our 1.
8 million patients at home by providing home respiratory services and select medical equipment to help them sleep better, breathe better, heal faster, and thrive longer.
Additional information can be found at www.
apria.
com.
Instructs patients on basic use of respiratory therapy equipment, durable medical equipment, oxygen equipment, and other equipment/services permitted or allowed by state licensure limitations.
Ensures patients understand how to operate and maintain equipment.
Responsible for routine patient follow-up related to equipment by providing additional equipment instruction when necessary.
Responds to emergency delivery calls on a regular and on-call basis.
Loads, delivers and sets up respiratory, durable medical equipment, oxygen and other necessary supplies to homecare patients.
May pick up, clean and disinfect medical equipment.
Inspects and tests equipment to ensure proper operating condition according to manufacturer's guidelines and Company Policy.
Prepares and maintains all pertinent patient care forms and required billing forms.
Completes all required D.
O.
T.
, F.
D.
A.
, and other required regulatory paperwork per company guidelines and instruction.
Directs all paperwork to appropriate personnel on a daily basis.
Maintains daily vehicle maintenance logs and incident reports.
Ensures delivery vehicles are in proper working condition.
Ensures preventive maintenance on trucks is performed on a timely basis according to D.
O.
T.
, F.
D.
A.
and Joint Commission standards.
Notifies supervisor if any of the following are discovered; physical abuse of any family member, unsafe home environment for care ordered, unsanitary conditions or animals causing such, or insufficient food for children.
May assists less experienced Service Technician's by providing guidance and counseling on job duties and responsibilities.
Performs other related duties as directed by supervisor.
Minimum Required Qualifications Education or experience equivalent to a high school diploma is required.
At least three years related experience is required.
Must possess a commercial driver's license with hazardous materials endorsement.
Successful completion of Apria Healthcare's Delivery Service Technician Certification Program.
Must meet and maintain job-related requirements to comply with D.
O.
T.
, F.
D.
A.
and Joint Commission regulations.
Must be 21 years of age or older.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regularly required to use hands to write, use computer, operate a motor vehicle, use a hand held device, telephone and use a document imaging system and manipulate documents.
Regularly required to read documents and write neatly, legibly and transcribe accurate information and numbers/values.
Employee continually engages in activities that require talking and hearing.
This position requires frequent variations including sitting, walking, standing, kneeling, reaching or stooping.
The employee must possess and maintain a valid driver's license, specific to vehicle operated in the conduct of this job.
Specific vision abilities required to perform this job safely include close vision, distant vision, night (low to limited light) vision and the ability to adjust focus to work on a computer and read documents.
Strength Aspects:o Frequently required to stand and lift objects from 1" to 36" high with weights ranging from 10 lbs - 160 lbs, and carry objects for distances ranging from 1 ft -350 ft, including travel up and down stairs or in elevators.
o Frequently required to push or pull objects weighing from 20 lbs - 60 lbs, up and down stairs, through doorways and thresholds, using dollies or carts, or on flat or angled surfaces which may include outdoor surfaces, carpeting or smooth floors.
Distances pushed or pulled could range from 1-25 ft on average.
o Frequently required to grip objects with hands, up to 15 lbs of force.
o Frequently required to grip objects with fingers, up to 10 lbs of force.
Body Position and Flexibility Elementso Frequently required to climb 100 stairs on average ranging from 3"-10" in height, o Frequently stepping in and out of company vehicles ranging up to 20" in height.
o Occasionally required to climb ladders up to 10' high, in general.
o Frequently required to bend down at the waist to a torso level of 24" above the floor.
o Frequently required to reach, on average, 20" away from the body.
o Occasionally required to kneel on one or both knees and squat to perform many of the above tasks.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employ

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