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Corporate Customer Service Assistant

Responsibilities:

  • Responsible for communicating with customers via phone, email, fax, etc.
  • Register new customers and internal staff in the E-Store
  • Mail daily invoices
  • Handle documentation on special projects, as needed
  • Maintain accurate updated Corporate Customer Service procedures
  • Prepare travel packages and other tasks when directed by the Director of Sales Operations
  • Prepare KPI and Corporate Customer Service reports monthly
  • Prepare and run Custom Price Books
  • Back up for E-Invoices
  • Backup for entering new part number requests
  • Prepare any other unique Corporate report when needed
  • Update and prepare Company List Price Book, including new price pages and price increases
  • Promote a safe workplace by performing all tasks in a safe and thoughtful manner in compliance with all rules, procedures, instructions, devices, equipment and use of appropriate personal protective equipment. Maintain vigilance for any hazardous conditions or practices in the workplace and immediately report any unsafe conditions or practice to your supervisor
  • Performs other duties as directed

Competencies:

  • Strong communication and interpersonal skills
  • Outstanding customer service skills
  • Excellent time management ability
  • Ability to handle adversity and conflict with successful outcomes
  • Outstanding attention to detail and accuracy
  • Possesses strong commitment to team environment while working well with others
  • Works systematically and logically to resolve problems

Skills:

  • Knowledge of administrative and clerical processes
  • Proficient in Data Entry
  • Demonstrates an understanding of company products, computers, and relevant software application
  • Proficient in Microsoft Office

Physical Demands:

  • Ability to be punctual and attend work on a regular and consistent basis
  • Ability to concentrate with various interruptions and various noise levels
  • The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  • Must be able to remain in a stationary position 80 percent of the time
  • Occasionally will be expected to lift small boxes not to exceed 20 pounds

Minimum Requirements:

  • High School Degree
  • 2 + years of Office/Clerical Experience

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by law.

Reliable Automatic Sprinkler., Inc. recognizes institutions of Higher Education which are accredited by the Council for Higher Education Accreditation or equivalent.

The Reliable Automatic Sprinkler Co., Inc.
https://reliablesprinkler. applicantpro. com


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